AD Provisioning Error - Incorrect DN referenced

IdentityIQ (IIQ) IIQ Discussion and Questions
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1

I’m having an issue with AD provisioning and it looks like it’s due to a user having a different CN or being in a different OU than what’s expected.

The error in this case is a mismatch between the nativeIdentity and the DN of the actual user.

Error(s) reported back from the IQService - Failed to update attributes for identity CN=Jason N,OU=Users and Groups,DC=chkenergy,DC=net. Failed to connect to the server for CN=Jason N,OU=Users and Groups,DC=chkenergy,DC=net:There is no such object on the server

It looks like there is a mismatch between the nativeIdentity on the account activity and the actual DN of the account. I’m not sure where to start on this.

2

@vutukuruvenu
Please run the Full account aggregation to make sure you have the right accounts within IIQ.

3

Please check for the server in configuration and do test connection.
Also if you are using VM ware please keep it open .
or do account aggregation to check whether u have right accounts in IIQ

4

couple of thing you can check

  1. Is dn is same with target , so run account aggreation with detect delete account so it will remove the account if not present
  2. check if communication is there with iqservice to AD , may be diffreent forest is not able to communicate proerly.
  3. Make sure there is no space of anything , as there is chance you are calcuating identities again which add some space or something so compare properly.
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