Hi,
I am getting the following error in my Sandbox Environment. The DN looks right and I’ve mirrored our production environment but can’t seem to get this working.
[“Exception occurred while executing the RPCRequest: Errors returned from IQService. Attribute DistinguishedNamedoes not contain expected character dc\u003d. Value supplied : Attribute DistinguishedNamedoes not contain expected character dc\u003d. Value supplied : . HRESULT:[0x80131500]”]
Anyone know a fix?
Hi @SailAway ,
Can you share the Account Request for the operation from Account activities search. Please mask the necessary information.
Thanks,
Shailee
Hi @SailAway,
The error looks very much like the DN value that is being passed is not in the right format. Make sure that you are passing the DN value in a format similiar to this - CN=CommonName,OU=OrganizationalUnit,DC=DomainComponent,DC=top-levelDomain
Are you using a transform to get the DN value in your create account policy.? If so, try passing a static value for DN and see if it works.
You can also look in the Account activities in Search or the IQ service logs to see more info on the values being passed.
Tried with a static value and it still errored with the same error.
Created another source with the same values and it was able to create the account. Something must be going on with the original source but I’m going to leave it be since it is just our Sandbox Environment.
Thanks for the replies.
@SailAway What does your DN look like when it is being sent out for provisioning in the plan? It looks like “dc=” isn’t included in the value, which usually will be included if you pass the full DN. Perhaps look into the account activity from Search to see what was sent, or if you can access IQService logs, see if the plan shows the DN as expected.
Hi,
it is “dc=”. When I look at iqservice it looks like the data is going over correctly too.
Hi
Can you check schema attribute and provisioning policy attribute of “distinguishedName” have you changed it from OOTB? Or check the user whom got error dn value any spl char in dn?
Check below link
Best Regards,
Siva.K
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