When I go to Test connection option on AD source in sailpoint IDN, it is getting failed and got below attached error.
I checked from VA and DC is reachable but from DC the VA is not reachable.
I did check the security rules on AWS that all outbound rule is allowed and VA don’t need any inbound rule to be opened else you need ssh.
Same for DC, all outbound is enabled.
What should I do to fix this ?
Has the IQService been configured? If yes, then the test will go through the IQService (at least that’s what I think)
Yes and issue came after that so for time being I have removed the IQSErvice.
What to do now ?
Run test connection again.
PS: If you have removed the IQS settings, you will still be able to aggregate accounts.
That I know but its not working and what you mean by aggregate accounts when test connection is getting failed.
This could be a problem on the VA side. Although the VA connection status is showing ‘connected’ but sometime there is ccg service failure which causes the connection to be failed.
Can you try restarting the ccg service and if still not try restarting the VA to see if it makes any difference?
Thanks
If still not, you can try increasing the timeout value to e.g 45 seconds (30 seconds is the default) by making an API call and following these steps.
[
{
"op": "replace",
"path": "/connectorAttributes/healthCheckTimeout",
"value": 45
},
]
Thank you all for your response but I did check the inbound and outbound rules for traffic then I also had a look at DC connectivity with VA and get to know that there is no issue at all.
I just restarted the CCG service and it resolved it already,
@manish mark it as solved status
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