AD aggregation task is stuck and won't terminate

IdentityIQ (IIQ) IIQ Discussion and Questions
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1

Which IIQ version are you inquiring about?

Version 8.1

Share all details related to your problem, including any error messages you may have received.

Currently we have an AD aggregation TASK that is stuck in Pending. When we right click in the UI and select terminate, IIQ will not terminate. We have restarted our Tomcat and this did not help. Any tricks of the trade that could help us clear the task?

2

Open debug page and remove task result

1 Like
3

for any truly stuck aggregation task, one should use the IIQ console on the specific server the task was running upon to try to cancel the task. If that does not work then stop tomcat and go to the temp directory and remove the iiq aggregation file. IF and ONLY if that does not work then you will need to just delete the task result from debug, as your task result is just a zombie and nothing is actually running and consuming processor or memory.

4

as per here, if you have restarted and you are not running partitioned task, this is true.

5

Thank you to you both for the quick guidance. We ended up having to delete the task result from debug. Our platform is back up and running.

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