Access Revoke Approval Reassignment - SailPoint Identity Services

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Access Revoke Approval Reassignment The Access Revoke Approval Reassignment email notifies a user when an access revoke request has been reassigned to them. Name: Access Revoke Approval Reassignment Subject: Access revoke for ${requestedForIdentityName} ready for review Body: Dear ${newOwnerName}, ${previousOwnerName} has reassigned a request to remove ${requestedForIdentityName} from the ${requestedObjectName} #if(${requestedObjectType}=="Role") role #else access profile #end to you to approve. #if($commentText) ${previousOwnerName} gave the following reason for reassigning the request to you: ${commentText} #end If you approve this request, ${requestedForIdentityName} will lose access to all entitlements in ${requestedObjectName} #if(${requestedObjectType}=="Role") role #else access profile #end. Thanks, The ${PRODUCT_NAME} Team Attributes This email template uses version 1 global variables and the following template-specific attributes: Documentation Feedback
This is the companion discussion topic for the documentation at https://documentation.sailpoint.com/saas/help/common/emails/et_ar_revoke_approval.html
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There is an issue with the default template it contains an extra #end in the document.
Template in Document:

<p>Dear ${newOwnerName},</p>
<p>${previousOwnerName} has reassigned a request to remove ${requestedForIdentityName} from the ${requestedObjectName} #if(${requestedObjectType}=="Role") role #elseif(${requestedObjectType}=="Entitlement") entitlement #else access profile #end to you to approve.</p>
#if($commentText)  
<p>${previousOwnerName} gave the following reason for reassigning the request to you: </p>  
<p>${commentText}</p>  
<br />  
#end 
<p>If you approve this request, ${requestedForIdentityName} will lose the ${requestedObjectName} ${requestedObjectType} #if($requestedObjectType == "Role" || $requestedObjectType == "AccessProfile") and all associated entitlements #end. #end</p>
<p>Thanks, <br>The ${PRODUCT_NAME} Team</p>
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Hi @Yathish , thanks so much for this catch!

Let me run this by the product manager. I will keep you posted on what they say and/or if this is updated.

Thanks!

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Hi again @Yathish :slight_smile:
Quick question from the product manager. Is this breaking the email? Or simply something that was noticed as being wrong?

Thanks!

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Hi Stacy,

In our tenant, the email associated with this template failed to send due to an extra end, and it only succeeded once the extra end was removed.

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Just wanted to update saying that dev has created a ticket and will work this into a sprint.

cc: @jennifer_mitchell

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