We are using Webservices connector with disable / enable operation configured. We have configured the identity profile to enable and disable account when lifecycle state changes to Active and InActive. We have a workflow with Provisioning Completed trigger to send an email whenever a account is created or updated.
The workflow does not get triggered for disable operation when the lifecycle state changes to Inactive. I thought the Provisioning trigger would capture the event.
Are the disable/enable operations not captured by the Provisining Completed trigger?
Hi Nilesh,
According to documentation, it should fire on account disable.
This trigger fires when an account has been provisioned, enabled, or disabled.
Doc Link: Provisioning Completed | SailPoint Developer Community
But, if it is not firing at your end, you can always use either “Identity Attributes Changed” or “Source Account Deleted” trigger for disable operation, filtering your source of concern.
Thanks.
It triggers during Enable / Disable. I was looking for requests with provisioningResult = SUCCESS. However for Enable / Disable operation, the provisioningResult is committed. Hence the workflow was not getting triggered. Not sure why it has the value as committed and not success
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