Workflow tested success manully but not triggered when enabled in IDN

The workflow executes successfully when tested manually; however, it does not trigger automatically when enabled in the system. We have verified the configuration, enabled.

We would appreciate your assistance in investigating why the automatic trigger is not initiating the workflow as expected.

Which trigger are you using?

Can you share the JSON config using the following endpoint?

Can you share redacted screen prints of you workflow?

$.accountRequests[?(@.provisioningResult == ‘failed’ && @.accountOperation == ‘Disable’ && @.provisioningTarget == ‘SF’)]

And what trigger are you using this filter on?

This filter is not considered when you test the workflow. Try using @.source.id instead of @.provisioningTarget

This filter used to work earlier, i got 22 successful runs. But now its not working.
Also its working in manual workflow test.

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