Hi @harishhaleon,
You can acheive that with this worflow :
Explanation :
-
As trigger you must use Account Aggregation completed wich will trigge all completed aggregation in your tenant.
-
With compare data strings you can check if aggregation status is Failure
Here an example of account aggregation metadata :
Triggers - SailPoint Identity Services
{
"source":{
"id":"4e4d982afddff4267ab12f0f1e72b5e6d",
"name":"Corporate Active Directory",
"type":"SOURCE"
},
"status":"Success",
"started":"2020-06-29T22:01:50.474Z",
"completed":"2020-06-29T22:02:04.090Z",
"errors":[
],
"warnings":[
"Account skipped"
],
"stats":{
"scanned":200,
"unchanged":190,
"changed":6,
"added":4,
"removed":3
}
}
In your Data string operator here a verification example :
In true output of your compare data string, you can use Manage ServiceNow ticket for creating your ticket.
Also it’s a good idea to send an email too.
In this Blog : Using IdentityNow Workflows to Send a List of Uncorrelated Accounts After Aggregation i do a similary use case but it was to send notification with list of uncorrelated accounts after account aggregation and i use Aggregation completed