Workflow Contractor End-Date Extensions Self Service for Managers

Identity Security Cloud (ISC) ISC Discussion and Questions
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I’m working on the workflow that allows managers to extend contractor end dates without manual helpdesk involvement. My process involves using Forms and workflow to achieve it. I have created Forms where managers select identity username and select from options either extend or terminate.
My question is once the form is submitted, is it possible to handle the response in the same workflow that launched the form? How can configure new endDate? I’m looking at ways to configure new endDate or replacing endDate with new date.
I thought I could use http api call to replace endDate through patch replace op but when I tested it it’s giving following error: No resource method found for PATCH, return 405 with Allow header

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Hi what is the source you are using for Contractor?? Is it NELM?? or delimited.

Moreover, what you can do is (if the sources are not NELM/Delimited)

  • Create a dummy source and store the data into that dummy delimted source. source Ex: employeeNumber, NewEndDate, oldEndDate
  • Once you do that add a correlation so that account gets added to the identity.
  • write a transform in the identity profileso that you check on the dummy source first, if the user has an end date in that source, take that as preference.
  • Enable the sync so that gets updated into the end systems.

Now if that is a delimited or NELM source,

you can simply use PATCH account API call to do that rather than creating the source.

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