Workday Delta Aggregation Not Processing LOA / Return from LOA Events

[sivakumarnallu (Sivakumar Nagarajan)]

In SailPoint IdentityNow, delta aggregation from the Workday source is not processing users who are on Leave of Absence or returning from Leave. Even after manually adding these events, the changes are not picked up unless I run a full aggregation. Do you have any suggestions?

[uppala (Mahesh Babu Uppala)]

Hi Siva,

common behavior with the Workday especially around Leave of Absence (LOA) and return‑from‑leave scenarios, why delta doesn’t work beacuse Delta aggregation is driven by Transaction Logs, not state changes, manually adding events doesn’t help delta aggregation still skip the user, to solve this problem full aggregation is most reliable solution.

Thanks,

Mahesh

[rajaswin1411 (aswin raj)]

what events are added tot he transaction logs? does anyone know? for me even department or manager changes are not being picked up.

[Pankaj_IAM_SailPoint (Pankaj Kumar)]

Hello @sivakumarnallu ,

During Delta aggregation, it will never process LOA/returning from Leave because it will not generate transaction log events it will only change the state

You can write a custom workflows to achive this.

Thanks