Hi Team - We have the workday connector with the below configs.
When a user’s already has a phone number and their phone number changes, the connector is behaving like below.
Previous phone number is not replaced. Instead a new record is created with type as landline but primary=0. Old phone number still stays as primary. This is causing confusion as if the user has both phone numbers assigned to them.
My phone number is in the format → +1 xyz-xyz-xxxx & this value is being synced to workday.
Please let me know what is going wrong here causing the modification to not work as expected.