Workday Accounts Connector - Pulling Org Role Custom Attribute

We noticed the OrganizationRole entitlement display name is currently driven by ORG_ROLE##ORG_NAME, which uses the Workday internal org identifier. For example, the org name is Technology, but the entitlement shows as Absence_Partner_Local##SUP-10381, which isn’t readable for reviewers.

We’d like the display value to be ROLE_NAME##ORGANIZATION_NAME (e.g., Absence Partner (Local)##Technology). Since ISC displayAttribute can only reference a single field, we’re looking to create a custom/calculated field in Workday (per SailPoint’s Workday Accounts documentation - Configuration to Fetch the Custom Attributes for OrganizationRole Group ) that returns ROLE_NAME##ORGANIZATION_NAME, expose it via the Integration System ID / Field Override Service, and then map it in SailPoint as a custom attribute (__c) for use as the displayAttribute.

But as per Sailpoint documention, we need to create integration system but there is no option in the connector to provide the integration system name. Workday team shared us the integration system name, username and password but where do we input the same. Please note that we use Oauth2 as authentication type for our connector.

did they provide any integration id ?

Yes, they did! But the connector doesn’t have any field for the same.

Hi @imagavis Why not just update the Entitlement Display Name in ISC?

1 Like

Yes, we can, Jeremy! There are more than 40k entitlements. With every recon, we got to have a external script / mechanism to do the updates.

Secondly, I would like to use the connector functionality if it’s available instead of building something custom and hence try to make this work - Configuration to Fetch the Custom Attributes for OrganizationRole Group

See Manage Additional Group Schema Attributes at Additional Settings