While provisioning Entitlements to serviceNow im getting these errors

Error: Incomplete items. Please contact your administrator.

Provisioning

sailpoint.connector.InvalidConfigurationException: [ InvalidConfigurationException ] [ Possible suggestions ] Make sure resource mentioned in the URL is available on the ServiceNow instance. The URL resource is /api/now/v1/import/x_sapo_iiq_connect_sysusergrmember [ Error details ] Invalid response received from ServiceNow instance. Status: 400 , Output: Invalid staging table, Detail: Specified table does not extend ‘sys_import_set_row’, Status: failure

Any help on this is much Appreciated.

does SNOW require this “SailPoint Identity Governance Connector” to be installed on Snow instance for the IDN to provision Entitlements to the Snow Source.

Yes, it 100% does.

That’s why you’re getting that error. The plugin installs the required import set tables to manage group and role membership

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Yes, installing “SailPoint Identity Governance connector” is the Prerequisites for ServiceNow. Please check the below link:

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