User Account not getting created on target system

We have setup a Web Service source and are triggering create account operation (where we have hardcoded values in for testing purpose) by requesting an entitlement. After the entitlement is requested, the provisioning plan that gets generated looks fine and response code is also as expected, but the account is not getting created in the target system.

Hi @tilak_m One thing to try would be to check the createAccountWithEntReq flag on the source. If your managed target system supports a single/separate endpoint for creating an account and adding an entitlement, use the createAccountWithEntReq attribute.

Additionally, check the last two scenarios under " Create Account Use Cases" from the web services documentation https://community.sailpoint.com/t5/IdentityNow-Connectors/Web-Services-Source-Configuration-Reference-Guide/ta-p/78511#toc-hId--1536061135

Hi @paul_gonzalez, We have tried this scenario: “If there are attributes including entitlements and with getObject operation configured (createAccountWithEntReq is set to true)”. In IDN, account link is getting created under the identity, but the the account is not getting created in the target system.