Updating password dictionary always return a 500 error

Hi, I am using /password-dictionary endpoint to upload some words to dictionary, but server allways returns 500.0 Internal fault.

In order to test, I minimize dictionary file to have only one line/word and tried in postman and curl:

but still returns 500 error. I tested in several tenants with same result. What am I missing?

Hmm not sure, but can you post the contents of the file? I’m wondering if that’s formatted properly.

Also, have you tried using a different client to make the API call? Like Postman or the one built into the dev website?

Hi Vincent, look at the beginning of the image there is a cat pass.txt. First I copy-paste the examples in documentation, I ended with a simple .txt file with a string “lalala”.

Although capture is from curl, I started in Postman. Moved to curl to see if there was a client problem, but I am still getting the 500 error. Strange that I tried with other tenants and it does not work in anyone. I just created a support case too.

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Tested also with several api version (v3, v2025, v2024) but I have the same internal message error issue.

In this post Password dictionary update in identityNow - Identity Security Cloud (ISC) / ISC Discussion and Questions - SailPoint Developer Community Colin said that it work for him.

In that post, Colin mentions trying to use the sample file, can you try that and see if it still throws an error?

This sample file of colin came from API documentation, I tested it but have a same internal error.

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Thanks for trying, hopefully support can be helpful

Just tried too with example file:

Support is verifiying I will come back if we have results.

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Good morning, everyone!

We’re currently working with engineering on this and have identified an issue affecting password dictionary uploads when no existing dictionary is present. While I don’t have a firm ETA yet, we expect a fix to be available shortly.

Thank you for bringing this to our attention - we appreciate the report!

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So this would affect customers with a planned go-live deployment that needs a password dictionary. Is there any workaround for the time being? If not, maybe this is a service disruption and should be reflected on https://status.sailpoint.com/?

(Though no one should do a deployment on a Friday…)

Hi @David_Norris - that is correct. This issue only affects customers who have never uploaded a password dictionary before. At this time, there is no workaround; however, our engineering team is actively working to resolve the issue and we hope to have this fixed soon.

I completely understand your viewpoint on the status page. That said, we typically post major incidents - those that cause significant impact across all customers - there, not bug fixes.

Hello, @tyler_stevens!
Do you have any updates about the password-dictionary API?
Thank you