I am using UnAssign Action in Create Workflow to unassign the Contributors with specific role. It seems that the Workflow is always stuck at unassign action and does not move to next action.
Please suggest on how to fix this.
Thankyou
Hi Anshuk,
That is certainly not the expected behavior. If you would like the SailPoint Support team’s on a specific workflow in your tenant, you can reach out via the webforms here: SailPoint Support Homepage - Customer Support
In general, I do not see an issue with the Unassign workflow action. I was able to construct a couple different workflows (varying complexity) that utilize the Unassign workflow and I could not reproduce what you are describing.
Best,
Zachary Tarantino-Woolson
Technical Team Lead, NERM Support
@ansh0307 Can you include a screenshot of your “Un-Assign” step for reference? I’m assuming you’ve included some roles in the “Role Filtering” selection.
Additionally - Does this happen to be part of a “Run Workflow” that may have something waiting? Or perhaps nested within a “Condition” block?
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