Unable to fetch group descriptions from Azure

[himabindu306 (Himabindu palla)]

IdentityIQ 8.4

We are unable to fetch group descriptions from Azure in IIQ. The description attribute is present in Schema and customer confirmed it is updated at Azure level as well. But getting it as null in Sailpoint. Any fixes would be very helpful.

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[santhirajumunganda]

can you check the below two options selected in account group aggreagation?

[neel193 (Neelmadhav Panda)]

@himabindu306 How are you aggregating groups? Using Group Aggregation Task or via Promote Managed Attributes using Account Aggregation?

[himabindu306 (Himabindu palla)]

Via Group aggregation task

[himabindu306 (Himabindu palla)]

Yes, it’s already there

[neel193 (Neelmadhav Panda)]

@himabindu306 Please check if you have any Group Refresgh rule that might be overriding the description?

[santhirajumunganda]

could you please try this solution?

Unable to fetch entitlement description for selected Application

@Chiru1307 - You’re correctly fetching the ManagedAttribute by its value, but the problem arises because the value alone is not unique across applications — multiple applications can have entitlements with the same name. You need to filter by both value and the application name (or application ID) to uniquely identify the entitlement. Here’s how you can fix your script by adding a filter for the application name (application.name) in addition to the value: Updated Script (with application fil…

[himabindu306 (Himabindu palla)]

The description is coming as empty during group aggregation itself, there is no description even in resource object. I have added some loggers during group aggregation for printing description from resource object and it is coming as empty.

[neel193 (Neelmadhav Panda)]

@himabindu306 Could you enable connector logs to see if the IIQ is even able to fetch the description? If no, then we might need to check if there are some attribute mismatch or permissions issues. In case, we see the description is in connector logs, possibly while build resourceobject it is not getting set.

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