Transform Error

Identity Security Cloud (ISC) ISC Discussion and Questions
1

Hi Experts,

I’m receiving the below error message on Identities where the error points to Identity transform. I’m dont see this transform been used anywhere in the Identity profile mapping. Also I checked and confirmed it is not been used as reference transform. So I tried deleting the transform, But it got ended with more identity errors pointing to error message : “Unable to Resolve Transform”. So i believe it is been used somewhere.

I can see the tracking ID in the attached error message, Can someone let me know where to check for more information about where the transform is been used.

Note : The AD account creation happens from Sailpoint.

Transform Causing issue.

{
“name”: “IH - set RX userId”,
“type”: “static”,
“attributes”: {
“adFirstChar”: {
“attributes”: {
“input”: {
“attributes”: {
“attributeName”: “sAMAccountName”,
“sourceName”: “Active Directory”
},
“type”: “accountAttribute”
},
“begin”: 0.0,
“end”: 1.0

},
“type”: “substring”
},
“rxNewAccount”: {
“attributes”: {
“values”: [
{
“attributes”: {
“attributeName”: “sAMAccountName”,
“sourceName”: “Active Directory”
},
“type”: “accountAttribute”
},
{
“attributes”: {
“value”: “noADaccountexistsfortheuser”
},
“type”: “static”
}
]
},
“type”: “firstValid”
},
“value”: “#if($adFirstChar == ‘C’)$rxNewAccount#{else}E$rxNewAccount#end”
},
“internal”: false
}

image

2

Did you check all of your identity profiles? Also, transforms can be used in the “Create Account” and “Attribute Sync” features of a source.

image
image2481×1148 190 KB

You’ll want to use the list provisioning policies API for each source that you suspect this is happening on to see if that transform is being used.

3

@colin_mckibben

Thanks for your reply.

Yes, I have gone through all Identity profiles as well as provisioning policies of Active directory Source, Transform was not found in create profile page.

Is there any option available to find where the transform is being used.

4

At this point, I highly suggest opening a support ticket. I’m not aware of any other ways to do this search, but support will be able to assist you.

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