Hello the community, We are trying to connect to Yokoy API using a Webservice Connector, we added the certificates (PEM format) for the API/oauth2 url to the VA and restarted ccg. Despite of the installation of the certificates, the test connection is not working on ISC. Error Details : “Error: …

Hi, i tried the verbose on curl, i put the screenshot there. [image]

I’m assuming you’re not connecting to google.com as the web service? It’s clear that google.com is not added in the certificates file. Can you try for the actual webservice you are trying to connect to? Please obfuscate any values that are sensitive.

it’s the exact same error : [image]

That tells me that the exact certificate path or CA hasn’t been properly imported (yet). You mentioned you have imported the certificates but: a) where did you import them b) did you only import the certificate or the whole chain

i imported them in the home/sailpoint/certificates folder. I imported the certificates “api.test.yokoy.ai” for the api calls and “accounts.test.yokoy.ai” for the token call.

Have you tried openssl to connect to the end point via the VA and grab the certificates that way?

Ssl handshake error

Identity Security Cloud (ISC) ISC Discussion and Questions

sauvee (Edwin Sauve) January 29, 2025, 10:42am 2

Can you do a curl -v (verbose logging)? That way you can see if it actually hits the url or something else in between.

Do you have a proxy configured?

Topic		Replies	Views
Intermittent Connection Issues with Web Service Connector - Need Insights ISC Discussion and Questions webservice-connector , aggregation , identity-security-cloud , sources	5	681	January 21, 2024
How to bypass SSLHandshakeException in Testing connection in Webservice Connector ISC Discussion and Questions webservice-connector , identity-security-cloud	4	746	April 6, 2024
javax.net.ssl.SSLHandshakeException: PKIX path building failed ISC Discussion and Questions webservice-connector , identity-security-cloud	7	1774	January 18, 2025
ISC TLS Setup Error ISC Discussion and Questions identity-security-cloud , connectors	4	132	August 23, 2025
Issue in enabling TLS communication ISC Discussion and Questions identity-security-cloud , connectors	5	227	June 27, 2025

Ssl handshake error

Related topics