Which IIQ version are you inquiring about? 8.4p2 Please share any images or screenshots, if relevant. [image] Share all details about your problem, including any error messages you may have received. We are seeing a slowdown when going to the IIQ home page. Looks like very large files like SailP…

Thanks Sanjay. We don’t have that VM setting. Any other ideas?

Did you recently upgrade the Tomcat version, or did you start experiencing this issue after the Tomcat upgrade? There was a known issue in certain Tomcat 9 versions that caused performance slowness in Java-based applications. Please verify your current Tomcat version and check it against the offici…

How frequently this is happening. The screenshot you shared, the time doesnt look bad. if this is intermittent issue can it be narrowed down to one of UI node? Also any recent change done to the IIQ deployment when you started seeing this issue? Have you identified any pattern when the slowness o…

HOw many UI servers you have in the environment ? Please try hitting the individual UI node and see if you are seeing the delays in all the UI servers or is it specific to some of the UI servers only.

@pasha Please check few things: Is it just home.jsf loading slow or others as well? Is it slow for all users across all regions? Or specific user. If you are in GCP/AWS, check if users in the same zone or closer able to access properly or not. the slowness could be isolated to specific UI servers,…

We have two UI servers that don’t do tasks. The servers are all in the US. We have seen the issue at all sorts of hours. We are gathering the data on when people notice the behavior. We have run the db performance check rule with normal/acceptable results. I can tell you the issue is most pronou…

If this is happening only for first time and better later so definitively caching is helping at later times. Though I never faced this issue, check with your middleware team if they can enable compression so the load is faster even for first time. Also see if they can increase cache age as it seems…

Are we the only ones who are suffering from this slowness? Has anybody else noticed this with a home.jsf that is over 14 MB of data?

[image] Sanjay Sutar: Though I never faced this issue, check with your middleware team if they can enable compression so the load is faster even for first time. Also see if they can increase cache age as it seems its expiring daily. Hi @pasha While upgrading from major version 8.2 to 8.3, we …

Can you please try it from individual UI Server?

Slow IdentityIQ home page

IdentityIQ (IIQ) IIQ Discussion and Questions

jchinnapareddy (Jaganmohan BC) May 28, 2026, 10:24am 13

Hi @sukarande ,

Can you please check below thread , This might be helpfull.

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Slow IdentityIQ home page

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