HI All, Does the ServiceNow Identity Governance connector for IDN support removal of a user from a group? Based on the documentation - it does not Supported Features SailPoint Connectors Documentation If not, is there a timeline for release for this featu…

Hello @arjun_sengupta , [image] [image] I think it’s does not support it based on documentation.

It’s been a while so I may be wrong, but I think the connector will attempt to remove the access, but the module installed on the ServicdNow side and the role the doc asks you to assign to the service account does not have appropriate permissions, so permissions just need to be adjusted to allow rem…

Thanks Everyone, Support confirmed its not supported. Regards Arjun

ServiceNow IGA Connector - Remove user from group

Identity Security Cloud (ISC) ISC Discussion and Questions

ipobeidi (Ivan Obeidi) May 22, 2024, 7:15pm 2

hey @arjun_sengupta how are you?

You talking about ServiceNow groups? As far as i know it does remove and include users in groups.

Best!

2 Likes

Topic		Replies	Views
Issue when identityNow tries to remove Service Now access ISC Discussion and Questions workflows , aggregation , identity-security-cloud , provisioning , connectors , entitlements	6	184	August 30, 2025
Setting and Removing User Group for SAP GRC source ISC Discussion and Questions identity-security-cloud , provisioning , connectors	2	27	March 3, 2026
Workday Account - Not able to remove user-based security group simultaneously ISC Discussion and Questions identity-security-cloud	7	90	December 13, 2025
Revoke ServiceNow Admin Access ISC Discussion and Questions identity-security-cloud	6	323	January 20, 2024
ServiceNow Certification Campaign Fails to Revoke Entitlements (Error: InsufficientPermissionException) ISC Discussion and Questions identity-security-cloud , entitlements , servicenow	17	412	March 24, 2025

ServiceNow IGA Connector - Remove user from group

Related topics