Hello All
We are in the analysis/design phase for a client (for IIQ) and do not have a demo tenant for ServiceNow to do a POC. Thought I would reach out to find out…
Has anyone implemented/experienced the below use cases in ServiceNow Catalog?
- Configure the Policy Variables in Catalog Settings
- Configure LCM Workflow in Catalog Settings
- When the requester submits an access request, continue on the policy violations and placed the request.
Questions:- - Will the manager able to see the violations while approving?
- Will the second or third level(subsequent approvers if we configure) approvers able to see the violations while approving?
- Any additional details that needs to aware of if we configure Approval Definitions/Rules in ServiceNow?
Appreciate your help and TIA.
Thanks,
Pavan.