Hi Experts! We’re working on integrating SailPoint with ServiceNow using SDIM (Service Desk Integration Module) and have a use case where we need to populate specific fields dynamically in the ServiceNow ticket using Velocity scripting. Once a certification campaign is completed, the following fie…

Hi @neeraj99 , just an update. i am now able to populate the fields, it turns out that the backend value is incorrectly mapped.

SDIM Velocity: How to Populate "Requested For" and "Requested By" Fields in ServiceNow Ticket?

neeraj99 (Neeraj Nautiyal) May 28, 2025, 5:21am 6

From the above link that i have shared you can try something similar.

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