SAP SuccessFactors All Modules DigiCert G2 root and intermediate certificate change

IdentityIQ (IIQ) IIQ Discussion and Questions
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1

Which IIQ version are you inquiring about?

Version 8.2

Share all details related to your problem, including any error messages you may have received.

Hi,

We recently received the communication that SAP SuccessFactors is updating all modules to DigiCert G2 root from G1.

Call for Action:
Clients of applications offered by SAP and of those operated by customers must add the new CA certificate to their trust store in order to ensure a seamless transition.

Check Your Trust Stores
If you have systems in which you manage the trusted certificates yourself, check if the DigiCert G1 certificate exists in it. If it exists and the usage is related to SAP SuccessFactors, please add the new G2 certificate to it. Do not yet remove the G1 certificate as both are needed for the transition period.

Where we can find the certificate in server. if it’s JDK or JRE where we can find the keystore password as we are unable to see the cacerts.

kindly please help

Regards
Amit

2

If Tomcat is being used, then refer to the server.xml file to identify the trusted store in use. If no explicit mention is made there, it’s likely using the default cacerts keystore.

You can then explore this keystore. If required, attempt to access it with the default password “changeit”. If this doesn’t succeed, you’ll need to locate the correct password, potentially documented in an SOP or configuration files.

Also, dont forgot to look under Java tab of the tomcat GUI application, Tomcat9w.exe for windows.

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