SAP HCM Writeback Provisioning Rule

[mgambayan (Michael Angelo Gambayan)]

Hi, we have a task that upon creation of identity from SAP HCM to SailPoint, we need to writeback the email address to SAP HCM

We created the rule based on this SAP HR Provisioning Modify Rule | SailPoint Developer Community and used Postman to upload the rule in connector-rules API

We also open enable log4j.properties and add log.debug in the rule to check the log in the ccg.log

Log4j.properties

Example Rule with log.debug

We attached the created rule via Postman again in SAP HCM/HR Source

And we run the Account Aggregation in SAP HR/HCM. However, we could not get the log in the ccg.log. We think the reason is that we could not trigger the rule correctly. How do we trigger the rule to writeback the value to SAP HCM?

Thank you very much.

[Dharani (Dharani Dameragidda)]

Hi Michael Angelo Gambayan,

Restart ccg with sudo systemctl restart ccg command and run the aggregation again.
Before that gzip the cuurent ccg log file with gzip /home/sailpoint/log/ccg.log

Thank you!

[mgambayan (Michael Angelo Gambayan)]

Hi @Dharani thank you for the recommendation. Just want to ask if how do we trigger this? What would be the attribute rule, value should we use to connect the rule in the connector? Thank you very much

[IAMpdu (Prasad Uplenchwar)]

Hello @mgambayan ,

To trigger the rule you need to create Create account policy in SAP HCM and then add attribute sync.

Now go to user and trigger attribute sync from Action tab.

Thanks,
IAM_PDU