I would like to reach out to the community to inquire if anyone has encountered the issue of being unable to aggregate groups from SAP GRC, resulting in failed aggregations and the error having generic message which is shown below .
If so, I would greatly appreciate any insights or solutions you have found to address this challenge.
Exception during aggregation of Object Type group on Application SAP GRC [source]. Reason: java.lang.RuntimeException: An error occurred while aggregating Application SAP GRC [source]
In further , I saw the CCG logs the webservice which is calling the group API is working (WS ROLEDETAILS) and sending response code with 200 (HTTP STATUS OK) with 440 bytes of data, but -
It is failing to create group resourceObject in SAPGRC connector showing message as - "Unable to find resource object for provided root path"
Have you try test connection and does it working fine?
From other side, what Function Module are you using? RFC_READ_TABLE, SAILPOINT/SAIL_READ_TABLEā¦?
Are you using a filter to aggregate roles?
Is tracing enabled to gather more information about this error? Additionally, is the account aggregation process running smoothly without any reported errors?
Enable trace on the connector class and dump the logs, so we know what could possibly block from creating entitlement objects. Also verify the entitlement schema and native identifier are set appropriately.
After enabling the logs, it seems the access issue for the service account we have for ServiceNow. Loggers state that āUser is unauthorized to access tableā.
Check on your end too if this would be a cause for your failed aggregation.