Which IIQ version are you inquiring about? *[Replace this text with your version of IIQ. 8.2 Hello I am trying to update one attribute of an Identity via Batch Request. But I have the error “Error processing Batch Request: Not a valid header field: external_email” This is my file operation,ide…

Hi again Ricardo, in the csv header you don’t have to use the attribute name from Identity Mappings, you just have to write all the name of the fields in the Edit Identity form (or Create Identity form, depending on whether you want to create or update identities), as I explained before in this repl…

Hi! For the batch request file, the headers should match the attribute names from the Create Identity form, not the ones from Identity Mappings. In my case, I had to include every form attribute name in the file —even the ones I didn’t need— because otherwise, it would return an error. You can find…

Hi @RIsidoro Replace ‘identityname’ with ‘identityName’. Please ensure that ‘External_Email’ is indeed the name of the identity attribute by double-checking it. Your file should look like this: operation,identityName,External_Email ModifyIdentity,CXXX,Email@tst.com

Hello I Change from ‘identityname’ to‘**identityName’. And i checked twice and the Attribute Name is External_Email and I checked in indetity in debug and is External_Email. But still dont work

Can you attach your csv file here.

Hi @RIsidoro Go to Global Settings → Identity Mappings → Open Identity Attribute 'External_Email ’ and check the ‘Edit Mode’. It should be either Temporary or Permanent. If it’s in ReadOnly, then you can update this attribute via batch request. [image]

@RIsidoro you can try whatever suggested by Arpitha and it that is also not working then go to lifcecycle manager [image] then Identity ProvisioningPolicy [image] Then check if update identity Form is there check this attribute is there if not there then add there also

@RIsidoro , It appears you are using the Identity Attribute DisplayName in the header. Please use the correct attribute name from the Identity Config or the IdentityExtended.hbm file. additionally, you can also test the iiq console command to make sure there is no error regarding mapping. Thank you …

@RIsidoro Have you tried this ?

Sailpoint batch request invalid header

IdentityIQ (IIQ) IIQ Discussion and Questions

RIsidoro (Ricardo Isidoro) January 21, 2025, 5:59pm 8

Hello
In fact its not there, bur I cant add it.
This field dont appear in dropdown

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Sailpoint batch request invalid header

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