Hi all, Currently, we’re building a connection to a web service using the Web Services SaaS connector connector (not to be confused with SaaS Connectivity ). It seems however, that there is a limitation in the processing of the data, since we get a “Command timed out” error message when we start to …

I think the only way the new SaaS based webservices connector will keep the connection alive is if you send a response within 3 minutes, usually done through pagination logic. Otherwise it will timeout. For any complex webservice calls that need to be made, we recommend to simply create a custom con…

SaaS Web Service Connector - Error: Command Timed Out

Identity Security Cloud (ISC) ISC Discussion and Questions

colin_mckibben (Colin McKibben) August 18, 2023, 12:53pm 4

Oh, sorry about that. When you said “SaaS based web service connector” I thought you were referring to SaaS connectivity. You’re talking about the VA based web service connector.

You should be able to increase the timeout of VA connectors. Follow the solution here:

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SaaS Web Service Connector - Error: Command Timed Out

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