Rule run task exception in Sailpoint IIQ 8.4p3

IdentityIQ (IIQ) IIQ Discussion and Questions
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1

Which IIQ version are you inquiring about?

IIQ 8.4p3

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Share all details about your problem, including any error messages you may have received.

I am using rule run task to execute a Rule. This rule scans through links of auth source and based on the validation rules or controls it logs the audit events / actions.

2

Hi @abhijit_saha - can you check your task and see if your rule is named correctly?

3

To me it looks like some error with jar files.
Did you go through any upgrades recently?

4

Hi @abhijit_saha - can you share your task definition xml and your rule imports?

5

Yes the name is correct

6

Please share the your rule and task xml for review.

7

Sorry I will not be able to share it here

8

@abhijit_saha Without knowing what you have written in the rule, it would be difficult to help.. In this case you might want to reach out to sailpoint support.

9

If he name of the rule is accurate (case sensitive) and rule exists with type=Rule, the error is coming from rule code.

Do you see any exception/errors in IIQ/tomcat logs? That would help to troubleshoot this further since the UI error is very cryptic and wont help much.

10

@abhijit_saha - do you have other run rule tasks that work? If so, then the issue will most likely be with your rule.