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I have a rule in which I add the identityName in the rule directly to process the users. I want this rule to be utilized by the Support team, What are the suggestions to implement this. If anyone have done this kind of usecase, Please let me know.
Instead of hard‑coding identity names in a rule, we can use a generic rule executed via the Run Rule task, where input values are passed using TaskDefinition arguments, enabling the Support team independently run the task.
@Jadhikary It depends on who is going to execute the rule. If it your IIQ/IAM Support team who will have admin access, then using a rule runner is a better option where already have access to Task Management page. In case some other team is going to use, create a quicklink based form is better where you can restrict who can access the quicklink, once they submit you can trigger the rule in the workflow itself.
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