Retry for Failed Provisioning

Hi,
I am using IDN . we have to configure provision retry in case if provisioning failed

1 Like

Hi @aashish_Singhal

In case provisioning fails, it is retried in next role or identity refresh by IDN itself.

Regards,
Anamica

Hello @aashish_Singhal,
In addition what @AnamicaShroti said, it is possible to define retryable error at the connector level.

For instance, for the generic Web service connector, you can define the parameter possibleHttpErrors as described in :
https://documentation.sailpoint.com/connectors/webservices/help/integrating_webservices/additional_configuration_parameters.html

You have to look at the connector documentation for this.

1 Like

Hi @AnamicaShroti , I wasn’t able to find any documented reference (in the Admin Guide) to the role/identity refresh processes initiating a retry for provisioning failures. Each provisioning process in the Admin guide has its retry process documented, however there is noting that states that refresh initiates a retry. Is this something that can be updated?