Request Center – Show Other Account Attributes When Selecting Accounts?

Identity Security Cloud (ISC) ISC Discussion and Questions
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1

Hi everyone,

When requesting an entitlement in the Request Center, if an identity has multiple accounts, the UI allows the requester to select an account.

Currently, only Account Name and Account ID are shown.

Is there a way to display other account attributes (for example, account type or custom attributes) in the account selection screen?

Thanks in advance!

스크린샷 2026-01-06 154905
스크린샷 2026-01-06 1549051189×417 19.3 KB

2

Hi Sojeong,

The UI presentation cannot be modified, as it is predefined by SailPoint. While an API is available to process requests using account selectors, the accountId and accountName fields are mandatory and cannot be altered.

For your reference, please find the relevant API documentation and examples at the link below:
https://developer.sailpoint.com/docs/api/v2025/load-account-selections

Please let me know if you need any additional clarification.