Request a new owner when previous owner terminates

IdentityIQ (IIQ) IIQ Discussion and Questions
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  1. SailPoint identifies if the user was one of Owners (Entitlement Owner, Applicaton Owner, IT Role Owner), then SailPoint notifies the user’s manager and requests the name of the replacement
  2. Sailpoint identifies if the user was a member of a SailPoint workgroup or was a Service Account steward and removes the user from the workgroup and/or list of stewards.
  3. SailPoint informs the members of the Entitlements workgroup regarding the terminated users and the Owner positions held and/or workgroup membersiip or Steward list membership.

This is my client requirement, Now we have written a code to change the owner and it was working fine, But the owner changes are affected only when we restart the tomcat server.

Can someone please tell me how to do the change without re-starting the tomcat server.

Thanks in advance

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Hi @kabi_natarajan,

Have you attempted to log out and log back in to see if the changes are visible?

Regards,
Arun

1 Like
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Hi @Arun-Kumar ,

The owner changes are working fine now, Thanks for your help.

Regards,
Kabilesh N

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Hi @kabi_natarajan,

Happy to hear! Could you please share the changes that were made to resolve the issue?

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Hi @Arun-Kumar,

Actually we didn’t do any changes in the code, we leave the code as it is ,Then we tried the process after sometime and then it started to working fine.

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