@ramya_14
So here is something that might be useful to you. I found this post:
In the case he mentioned, he is taking certain actions based on other variables of the request. However, it can be used to DENY any pending requests older than a certain date too.
I am uploading a workflow JSON that you can adjust to say “Deny request after 14 days” if you want. I just tested this in Sandbox and confirmed it worked as expected. It denied the Pending requests that were beyond the age limit.
So what was suggested to me is that if you WANT to have Reminders, but DON’T want it to ever escalate to anyone: You can set the access-request-config to something like this:
And setup the below workflow to DENY requests at 15 days old. So, you should get the reminder emails, and the request gets denied by the workflow before it has a chance to get escalated.
I’m testing this right now and will know if its all good in a couple days.