Refreshing roles in the us-east-1 region

Identity Security Cloud (ISC) ISC Discussion and Questions
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1

Hi All,

Is anyone experiencing difficulties with role refresh for tenants in the us-east-1 region? I attempted to refresh roles multiple times in both the production and sandbox environments, but the roles are not being successfully refreshed.

Thanks!

2

Hi Sushant,
Don’t have tenant in this region to check it for you but I’ve checked status reporting for IDN and all services are and were green for US-East-1

3

Hi @Sushantmr ,

You can check status of the systems here https://status.sailpoint.com/ with details on latest downtime. There is no ongoing issue with role refreshs on us-east-1 region in last 3-4 days.

4

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