Which IIQ version are you inquiring about?
Version 8.3
Please share any other relevant files that may be required (for example, logs).
Share all details related to your problem, including any error messages you may have received.
As a result of refresh identities task and native change detected from AD, existing contractor user accounts are getting triggered for new AD account creation. The error log for those users indicates the below message
ERROR RefreshWorker 5 sailpoint.object.LockInfo:448 - class sailpoint.object.Identity reached end of Refresh without lock
Requesting someone to assist me on this.