Recommendations for developing a custom web service

We have a custom application that we want to integrate with IdentityNow using the Web Services connector. Are there any documents/web pages that specify how to construct the requests and responses so that they integrate smoothly with the web services connector?

Thanks.

Welcome to the developer community Alicia.

Please see our web services documentation for information on how to build one. If you get stuck along the way, then try searching for your question in this forum. There have been a number of posts regarding edge cases with web services that might get you unstuck. If all else fails, you can ask a new question in this forum to get help.

Thanks Colin. We know about that document about how to configure IdentityNow but wondered if there was something more specific about how the development team should design their API. We are looking for the document for the application side. Does anything like that exist?

If you have an internal development team building an API to expose users/entitlements on an internal service, then I would highly recommend following the SCIM standard, an open standard for managing users and groups on a service. Microsoft has a guide on how to build such an endpoint that follows the SCIM standard. If you correctly implement SCIM on your service, then you don’t need to build a custom web service and can instead configure a SCIM connector, which will be much easier.