POST /api/integration/createSimIntegration

Identity Security Cloud (ISC) Non-Public API Deprecations
1

Replaced by

https://developer.sailpoint.com/idn/api/v3/create-service-desk-integration

Please note that SIM integrations created by the private api (/api/integration/createSimIntegration) will not appear in the v3 replacement as the implementation is very different. Please read the deprecation notice on this doc for more information: https://community.sailpoint.com/t5/IdentityNow-Connectors/ServiceNow-SIM-Integration-Guide/ta-p/135711.

To migrate off of the private endpoint, you will need to recreate each SIM integration that exists in the private endpoint using the v3 replacement.

2

Hello Colin,

The new apis /v3/service-desk-integrations/ or /beta/service-desk-integrations/ are not working with sdmi created using the private api /cc/api/integration/createSimIntegration.

If I GET /v3/service-desk-integrations/ the response is an empty list.

Regards.
Giuseppe

3

Please open a support ticket. There have been other reports of this but our engineers need to see what is going on in a particular tenant to diagnose the issue.

4

I just got more information about this endpoint. I have updated the original post to inform users of how to migrate.