Permission Denied: Connect - Active Directory

[thasheider1 (Thomas Hasheider)]

Which IIQ version are you inquiring about?

Version 8.3

Share all details related to your problem, including any error messages you may have received.

I’m running 8.3p1, Using TLS to connect to my domains. We updated our cert, I can connect from the server to LDAP using LDP no issue and pull data same user. Test connection fails with permission denied connect.

sailpoint.connector.ConnectorException: Permission denied: connect
at sailpoint.connector.ADLDAPConnector.testIQServiceConnection(ADLDAPConnector.java:4912)
at sailpoint.connector.ADLDAPConnector.testConfiguration(ADLDAPConnector.java:4847)
at sailpoint.connector.ConnectorProxy.testConfiguration(ConnectorProxy.java:411)
at sailpoint.web.ApplicationObjectBean.testConnectorAction(ApplicationObjectBean.java:2834)
at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.base/java.lang.reflect.Method.invoke(Method.java:566)
at org.apache.el.parser.AstValue.invoke(AstValue.java:252)
at org.apache.el.MethodExpressionImpl.invoke(MethodExpressionImpl.java:266)
at com.sun.faces.facelets.el.TagMethodExpression.invoke(TagMethodExpression.java:105)
at javax.faces.component.MethodBindingMethodExpressionAdapter.invoke(MethodBindingMethodExpressionAdapter.java:87)
at com.sun.faces.application.ActionListenerImpl.processAction(ActionListenerImpl.java:102)
at sailpoint.web.util.SailPointActionListener.processAction(SailPointActionListener.java:42)
at javax.faces.component.UICommand.broadcast(UICommand.java:315)
at javax.faces.component.UIViewRoot.broadcastEvents(UIViewRoot.java:790)
at javax.faces.component.UIViewRoot.processApplication(UIViewRoot.java:1282)
at com.sun.faces.lifecycle.InvokeApplicationPhase.execute(InvokeApplicationPhase.java:81)
at com.sun.faces.lifecycle.Phase.doPhase(Phase.java:101)
at com.sun.faces.lifecycle.LifecycleImpl.execute(LifecycleImpl.java:198)
at javax.faces.webapp.FacesServlet.service(FacesServlet.java:658)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:209)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153)
at org.apache.myfaces.webapp.filter.ExtensionsFilter.doFilter(ExtensionsFilter.java:357)
at sailpoint.web.MyFacesExtensionsFilter.doFilter(MyFacesExtensionsFilter.java:62)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153)
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:51)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153)
at sailpoint.web.SailPointResponseFilter.doFilter(SailPointResponseFilter.java:76)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153)
at sailpoint.web.PageAuthorizationFilter.doFilter(PageAuthorizationFilter.java:107)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153)
at sailpoint.web.PageAuthenticationFilter$Chainlink.doFilter(PageAuthenticationFilter.java:273)
at sailpoint.service.PageAuthenticationService.handleFinally(PageAuthenticationService.java:644)
at sailpoint.web.PageAuthenticationFilter$MyHandler.handle(PageAuthenticationFilter.java:316)
at sailpoint.web.PageAuthenticationFilter.doFilter(PageAuthenticationFilter.java:126)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153)
at sailpoint.web.SailPointContextRequestFilter.doFilter(SailPointContextRequestFilter.java:61)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153)
at sailpoint.web.util.MethodFilter.doFilter(MethodFilter.java:51)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153)
at sailpoint.web.SailPointPollingRequestFilter.doFilter(SailPointPollingRequestFilter.java:151)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153)
at sailpoint.web.util.TimingFilter.doFilter(TimingFilter.java:88)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153)
at sailpoint.web.ResponseHeaderFilter.doFilter(ResponseHeaderFilter.java:63)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153)
at org.springframework.web.filter.CharacterEncodingFilter.doFilterInternal(CharacterEncodingFilter.java:201)
at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:119)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:168)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:90)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:481)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:130)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:93)
at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:670)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:74)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:346)
at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:390)
at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:63)
at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:928)
at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1794)
at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:52)
at org.apache.tomcat.util.threads.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1191)
at org.apache.tomcat.util.threads.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:659)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:63)
at java.base/java.lang.Thread.run(Thread.java:829)
Caused by: sailpoint.tools.GeneralException: Permission denied: connect
at sailpoint.connector.RPCService.execute(RPCService.java:552)
at sailpoint.connector.ADLDAPConnector.testIQServiceConnection(ADLDAPConnector.java:4906)
… 77 more
Caused by: java.net.SocketException: Permission denied: connect
at java.base/java.net.PlainSocketImpl.connect0(Native Method)
at java.base/java.net.PlainSocketImpl.socketConnect(PlainSocketImpl.java:101)
at java.base/java.net.AbstractPlainSocketImpl.doConnect(AbstractPlainSocketImpl.java:412)
at java.base/java.net.AbstractPlainSocketImpl.connectToAddress(AbstractPlainSocketImpl.java:255)
at java.base/java.net.AbstractPlainSocketImpl.connect(AbstractPlainSocketImpl.java:237)
at java.base/java.net.SocksSocketImpl.connect(SocksSocketImpl.java:392)
at java.base/java.net.Socket.connect(Socket.java:609)
at java.base/java.net.Socket.connect(Socket.java:558)
at java.base/java.net.Socket.(Socket.java:454)
at java.base/java.net.Socket.(Socket.java:231)
at sailpoint.connector.RPCService.openSocket(RPCService.java:745)
at sailpoint.connector.RPCService.openSocket(RPCService.java:704)
at sailpoint.connector.RPCService.execute(RPCService.java:510)
… 78 more

[lfmsp (Luís Filipe Milhomem da Silva Paixão)]

Hello,

If before your AD application works with the old cert you need to check the Certificate type is selected as well and if the trustStore is configured. The certificate must has in /home/sailpoint/certificates too.

[kjakubiak (Kamil Jakubiak)]

You need to add certificate of CA which issued the DC certificate into the iqservice host too.

But in general it does not look like cert issue but more like rights or permissions issue.

[vishal_kejriwal1 (Vishal Kejriwal)]

I would say 1st identify the issue is it with IQservice or Connector .

1. Remove IQ service details from the connector and see if the connection is working fine .

[thasheider1 (Thomas Hasheider)]

This worked, I think this is a cert issue on the IQ Service side. We share 1 server for both QA/Dev and Dev works. I’ll get this taken care of thanks.