Pagination in Web Service connector IDN

[Sgupta1 (Shikha Gupta)]

Hello Everyone,
We have integrated one application with Web Service Connector.
API URL : https://XXX/scim/v1/Users/?count=100&startIndex=1 when we are using in Postman it is fetching accounts.

The same configuration when we are putting in Paging tab in IDN

$offset$= 1
$count$ = 100
TERMINATE_IF $RECORDS_COUNT$ < $count$
$offset$ = $offset$ + $count$
$endpoint.fullUrl$ = $application.baseUrl$ + "/Users?startIndex=" + $offset$ + "count=" + $count$

The configuration is not working. We are getting 504 timeout error. We have increased the aggregation time still it is getting failed at 90 sec.
Also, While hardcoding the count and startIndex in URL we are getting the required result.

Let me know if anyone else faced this issue.

Thanks

[ashutosh08 (Ashutosh Singh)]

@Sgupta1

$count$

Can you try enabling the connector log to get more details about the new URL that is being created and invoked during each iteration to get more clarity about the issue.

Thanks

[ipobeidi (Ivan Obeidi)]

hey @Sgupta1 how are you?

try to not use the “official” variables.
So instead of $offset$ user $c_offset$ when i do that it seems to work more often.

best

[Sgupta1 (Shikha Gupta)]

Thanks for the reply @ipobeidi But I am still getting the same error.