We’ve encountered an error when deprovisioning access on the OOTB Oracle ERP Cloud connector in ISC.
Upon creating the connector & granting the service account appropriate permissions to provision/deprovision within the application, when we 1) directly revoke an identity’s access to entitlement 2) revoke access as per certification, we receive the error message:
If you run a full account aggregation, does the user account persist on the identity? Also, does the user already have an Oracle Employee/Worker recorrd?
Yes, when I run a full account aggregation/unoptimized aggregation on the source, the account still persists on the identity. The user has a native oracle ID in both SailPoint and in Oracle.
This time around, I performed an unoptimized aggregation against the source & upon revoking entitlements via certifications & directly on the identity - this worked fine.
I’m still unsure as to why this error appeared initially, however looks like its now working.