Team, We have internal servers which have sample DB data and we want to integrate that with our sailpoint simeio partnet instance. We installed the VA ( followed the document process) on vSphere in our servers but when we try to connect via the partnet sailpoint instance, getting check your connec…

If your “partner” instance is xxxxx.identitynow-demo.com (vs. xxxxx.identitynow.com ) then there’s a specific VA image that you have to use vs. the standard image. Please see @colin_mckibben 's post below for the downloads. [image] Not able to connect to a VA ISC Discussion and Ques…

Hey Ed, Thanks for the information and yes our partner instance is [ xxxxx.identitynow-demo.com ]. Could you please help me where i can find the document to download the VA image for it? And also we checked the connectivity from our servers to the partner instance and it looks good!

@PratithShetty - See this article here in the DEV forums. It applies to the ambassador developer tenants AND the partner tenants. https://developer.sailpoint.com/discuss/t/guide-adding-a-va-to-ambassador-sandbox-tenants/14774

Hi @edmarks - Looks like the URL is private…getting this error . [image]

Hi Pratith, Please fellow the below link for adding VA into SailPoint. Deploying Virtual Appliances - SailPoint Identity Services SailPoint Identity Services Documentation Add the stunt file in the Virtual appliance server of " /home/sailpoint/" path. I am…

Sorry i forget to share stunt file stunt.zip (1.6 KB)

Hi @Sivakrishna1993 - I have followed your steps and did the changes you mentioned. Still from the UI getting Connection failed. Not sure what i am missing here.

Hi Pratith, From VA run stunt.sh file and check any errors in the file. You may observe some wrong observe instead of sailpoint → sharepoint change the sharepoint name with sailpoint then reboot the VA and then start the VA give for 5min and then perform test connection. Thanks, Siva.K

Hi Siva, As you mentioned, on the stunt.sh file I see the below intro “Getting jobs list” “ls -l /opt/sharepoint/share/jobs/” ls -l /opt/sharepoint/share/jobs/ >> $LOGFILE Could this be causing the issue? Thanks Divya

Hi Divya, Yes please correct the path in place of sharepaint add sailpoint

Not able to connect to a VA

Identity Security Cloud (ISC) ISC Discussion and Questions

KRM7 (Krishna Mummadi) October 31, 2023, 4:58pm 9

When I was doing IDN setup which was partner tenant not a client one, so I learn that there are different VA softwares, it’s not same for every tenant. Guess that might be a possibility.

1 Like

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Not able to connect to a VA

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