Just noticed with the update today for the request center that if you are a manager you can now request for my people which shows both active AND inactive identities that report to that person. We would like to know if this is something we can turn off (avoid make me like).

Hi, the phrasing matches well with the new capability :wink: : New Capability: Management of Inactive Identities @ccarlton I think it will solve your issue

Hi @ewojnar , I don’t believe there is a fix for filtering out inactive identities while requesting for your team. The current workaround would be to individually unselect identities while making an access request. I would suggest creating an idea on https://ideas.sailpoint.com/ideas and sharing t…

[image] Kartik Bagade: I would suggest creating an idea on https://ideas.sailpoint.com/ideas and sharing the link in this thread for folks to vote for it. There’s already an idea for this and it’s one of the most popular ones.

Hi @ewojnar , I don’t know if it will work in the same way, but we had the same kind of problem with the “my teams” displaying inactive users. To solve the problem we use the manager transform: If the cloudlifecyclestate of the identity is “inactive” the return is “”. This way, all inactive users…

This feature was a surprise, and is creating extra work for us. Because there is not a way to hide terminated identities, and we are using the manager attribute them, How do I disable the ‘request for everyone’ option?

Hi @ccarlton Go to Admin/Global/System Settings/System Features. you will find a button with the option : “Enable Request On Behalf Of”. Here is the documentation : Enabling Requests for Others - SailPoint Identity Services

We have this option set to “Manager’s Only”. Which we want. This allows Managers to select individual reports and request access for them. In the past/up until recently, when selecting people, Managers were good about only selecting reports that were employed. Unfortunately, Managers don’t realiz…

Of course, the best solution would be for SailPoint to not include inactive identities in request center. Until that is implemented, you might try clearing the manager attribute for inactive identities. [image] Clear ‘Manager’ and ‘ManagerDN’ identity attributes for inactive users I…

New Request Center Feature "Request for my people"

Identity Security Cloud (ISC) ISC Discussion and Questions

dblanchard (Dylan Blanchard) March 25, 2024, 4:12pm 9

Hi,
the phrasing matches well with the new capability : New Capability: Management of Inactive Identities
@ccarlton I think it will solve your issue

Topic		Replies	Views
Prevent access requests for Inactive users ISC Discussion and Questions identity-security-cloud , access-requests	15	963	October 4, 2023
My Team tile display ISC Discussion and Questions identity-security-cloud	1	301	February 28, 2024
Hide terminated users when requesting access ISC Discussion and Questions	5	957	April 26, 2023
Allow access requests only for active LCS ISC Discussion and Questions identity-security-cloud	1	176	April 29, 2024
New Capability: Management of Inactive Identities Product News identity-security-cloud , provisioning , new-capability	108	13644	June 23, 2025

New Request Center Feature "Request for my people"

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