My Team tile display

We are working on improving the functionality for our managers. With the initial implementation, inactive users still populate in the managers My Team tile. What mechanism would we use to hide those users? Provided the have an Inactive lifecycle state and no longer have any active accounts…

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@nathanwray

As of today, this is not the OOTB feature available in IDN. Please refer to the idea, this is in a planned state https://ideas.sailpoint.com/ideas/GOV-I-1864 .

Meanwhile, If you would like to improve the manager experience. One of the workaround:

  1. Create a new non-human identity.
  2. When lifecycle state = inactive, change manager to non-human identity.

This way all inactive users reports to non-human identity.
Just a workaround to improve a manager’s experience.

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