New Relic Monitoring integration with ISC

Identity Security Cloud (ISC) ISC Discussion and Questions
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Hi All,

I was trying to integrate New Relic for monitoring the VA.
Followed the below instruction but no luck- Virtual Appliance Observability - SailPoint Identity Services

Hitting below error everytime -

2026-02-17T09:47:55.877Z        fatal   edgepromauthextension@v0.0.0/extension.go:236   Parsed Username OR Password from response of metrics endpoint is blank.      {"otelcol.component.id": "edgepromauth", "otelcol.component.kind": "Extension"}
github.com/sailpoint/virtual-appliance/tree/master/docker/otel_agent/custom/extension/edgepromauthextension.(*BasicAuth).refreshToken
        github.com/sailpoint/virtual-appliance/tree/master/docker/otel_agent/custom/extension/edgepromauthextension@v0.0.0/extension.go:236
github.com/sailpoint/virtual-appliance/tree/master/docker/otel_agent/custom/extension/edgepromauthextension.(*BasicAuth).Start
        github.com/sailpoint/virtual-appliance/tree/master/docker/otel_agent/custom/extension/edgepromauthextension@v0.0.0/extension.go:89
go.opentelemetry.io/collector/component.StartFunc.Start
        go.opentelemetry.io/collector/component@v1.28.1/component.go:66
go.opentelemetry.io/collector/service/extensions.(*Extensions).Start
        go.opentelemetry.io/collector/service@v0.122.1/extensions/extensions.go:51
go.opentelemetry.io/collector/service.(*Service).Start
        go.opentelemetry.io/collector/service@v0.122.1/service.go:265
go.opentelemetry.io/collector/otelcol.(*Collector).setupConfigurationComponents
        go.opentelemetry.io/collector/otelcol@v0.122.1/collector.go:242
go.opentelemetry.io/collector/otelcol.(*Collector).Run
        go.opentelemetry.io/collector/otelcol@v0.122.1/collector.go:296
go.opentelemetry.io/collector/otelcol.NewCommand.func1
        go.opentelemetry.io/collector/otelcol@v0.122.1/command.go:39
github.com/spf13/cobra.(*Command).execute
        github.com/spf13/cobra@v1.9.1/command.go:1015
github.com/spf13/cobra.(*Command).ExecuteC
        github.com/spf13/cobra@v1.9.1/command.go:1148
github.com/spf13/cobra.(*Command).Execute
        github.com/spf13/cobra@v1.9.1/command.go:1071
main.runInteractive
        go.opentelemetry.io/collector/cmd/builder/main.go:58
main.run
        go.opentelemetry.io/collector/cmd/builder/main_others.go:10
main.main
        go.opentelemetry.io/collector/cmd/builder/main.go:51

Any suggesstions?