Description
Non-Employee Risk Management Workflow Tracing now includes a visual, step-by-step timeline of what the workflow did for a session, shown together with the accompanying log trace.
Administrators and support can search the trace with comma-separated terms, browse workflow action types and child workflow sessions that were started from the parent run, and click an action type or child session to highlight the matching steps in the visualization—so the right log lines are easier to find without scrolling through dense raw output alone.
Problem
Even when trace data exists, long or branching workflows are hard to read as a flat log. Admins spend time mentally reconstructing order, finding which branch ran, or locating steps tied to a nested workflow. That slows troubleshooting and makes it harder to share a clear story with stakeholders.
Solution
How it worked before
- Trace detail was available as log output without a synchronized, step-by-step visual map of execution.
- Spotting actions of a given type, or steps belonging to a child workflow session, often required manual scanning.
How it works now (and where to find it)
- Where to find it: In the NERM admin UI, open Admin → Activity, then select a workflow session. Workflow Tracing for that session shows the step-by-step visualization and the log trace together.
- Step-by-step visualization: See the sequence of actions the workflow took, aligned with the log trace for that specific action.
- Comma-separated search: Narrow what you are looking for using multiple search terms separated by commas.
- Search will “OR” the comma-separated terms. For example, if you search “Set Attribute, Error”, it will return all actions for log entries which contain ‘Set Attribute’ or ‘Error’
- Action types and child sessions: A dedicated list shows workflow action types present in the run and any child workflow sessions that were spun up.
- Click to highlight: Selecting an action type or child session in those lists highlights the corresponding steps in the visualization so you can jump straight to the relevant log context.
Who is affected?
- Customers who use Non-Employee Risk Management workflows and rely on Workflow Tracing for operations and support
- NERM Implementers
- SailPoint Support and Helpdesk
Important dates
Customer sandbox availability: Apr 20, 2026
Customer production rollout: May 11, 2026
What’s Next?
- In-flight workflow session continuity: After you ship visualization, the next major workflow story is versioning: when admins save NERM workflow changes, sessions already in flight stay on the definition they started with; only new sessions use the updated definition—so you can publish changes without wiping active work off the old graph.
- Why Tracing matters for that: Tracing already exposes which workflow version a session ran on, so admins and support can determine the version when reading the trace.