NERM offers a File Attachment attribute, enabling us to upload a document with the request. In our business requirements, this attribute is optional. In the modify request, it allows for replacing the document; but, I couldn’t find an option to remove the attachment. Please advise how a requestor can remove the attached file in the modify request?
From a UI perspective it is limited to the requester uploading a different file, otherwise it will retain the initial uploaded attachment. You could however remove the attachment via a Set Attributes step, and utilize Remove Value option for that specific attribute.
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