Name Change Process based on ServiceNow ticket

TJ1331 · November 13, 2025, 8:54pm

Hi. Can someone assist.

We have a scenario to have ISC send an email to the end user whenever there’s a name change in HR system. User will submit a ServiceNow ticket which will be redirected to ISC to perform operations in downstream application..

How will ISC update the downstream application? what config would it be?

system · January 12, 2026, 8:54pm

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Name Change Process based on ServiceNow ticket

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