Mandatory fields for Identity Creation

Identity Security Cloud (ISC) ISC Discussion and Questions
1

Hi everyone,

I am trying to create Identities from a truth source and it is associated with an Identity Profile and all identity attribute mappings are present.

My issue here is that while aggregating users from truth source with blank “firstname”, ideal behavior is that Identity should not be created and should prompt an Identity Exception. But however, the Identity is getting created even if the first name is aggregated as blank.

Please let me know if the below are the mandatory attributes for identity creation

  • firstname

  • lastname

  • work email

  • uid

As per the SailPoint document below, firstname is a mandatory attribute but however, if it is blank, still the identity is getting created:

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Can someone please help me with this?

Thanks is Advance!

2

Hello, welcome to the community!

You are correct in your list of mandatory attributes for identity creation as stated:

  • firstname

  • lastname

  • email

  • uid

With that being said, currently uid, email, and lastname are the only ones that will cause an identity exception. This is a bug and I have created a ticket internally to track this. Once we have a solution/fix I will update the post here!

1 Like
3

Hey @tyler_mairose ,

Just a quick query. Is this a bug across all the IDN tenants? Even I have faced the same issue where Identity creation is not prompting for an Identity exception even though the ‘First Name’ identity attribute from the truth source is blank.

4

Hi Arshad,

This is a system wide bug in IdentityNow, and does affect all tenants.

5

Hey @tyler_mairose ,

Thanks for the info. Also, by when can we expect this to get fixed?

6

Hey @tyler_mairose ,

Just following up to check in case you have any updates on this?