Manager Correlation not working

Hi,

We have manager correlation configured in our authoritative sources as following and they are working now without any issues.

Identity Attribute Account Attribute
Employee Number manager_employee_id

Now we want to use manager_email from our authoritative source instead of manager_employee_id for the correlation logic. so, we changed the manager correlation as this.

Identity Attribute Account Attribute
Work Email manager_email

After the change, when we aggregate the authoritative source, the new identities are having manager tagged only if both the authoritative source attributes (manager_employee_id and manager_email) are having values. The manager correlation is not working with only manager_email value.

Can anyone help us on this? Aren’t we supposed to change the manager correlation logic?

Hi @Vijitha,

You need to run full aggregation and it will fix the correlation issue

Please refer this link Loading Account Data - SailPoint Identity Services

-Vasanth